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We collect personal information about members of the superannuation
fund
that we perform administration services for. The personal information is
collected, on behalf of the Trustees of the superannuation
fund
, for the administration of the
fund
and to ensure that they meet the reporting and record keeping obligations of
the Superannuation Industry (Supervision) Act 1993 (Cth) and various other NSW
and Commonwealth superannuation related legislation.
A member's personal information is only used for the purpose of the proper
administration of the superannuation
fund
. Personal information may be disclosed to third parties such as the
fund
actuary, insurers, medical consultants, external lawyers, mail houses and other
contractors and, where expressly authorised by law, to government agencies such
as the Australian Taxation Office, Centrelink and the Department of Veterans'
Affairs.
We are also required, if requested, to provide information about a member's
interest in a superannuation
fund
to:
-
Their spouse; or
-
A person who intends to enter into an agreement with the member about splitting
their superannuation interests in the event of marriage breakdown.
The request must be in a form prescribed by law. The law prevents us from
telling the member about any such request.
All use and disclosure of personal information is lawfully authorised, required
or permitted. Otherwise, personal information is kept confidential and only
disclosed to the member or an authorised representative.
We take all reasonable steps to ensure that any personal information we collect,
use or disclose is accurate complete and up to date. We also protect the
personal information that we hold from any unauthorised access, modification
and disclosure. A member of a superannuation
fund
that we administer can generally access, and if necessary correct, the personal
information that we hold about that member.
We do not use, or adopt as our own, any identifier of an individual that has
been assigned by any government agency.
Where it is practicable, we give members the option of dealing anonymously with
us. However, due to the nature of the dealings we have with superannuation
fund
members, it is usually not possible for members to remain anonymous whilst
providing personal information to us.
We will not transfer personal information about a member out of Australia unless
the member has consented, or if the transfer is for the benefit of the member,
or if the recipient of the information is subject to privacy laws that are
substantially similar to Australia 's.
We will not collect sensitive information about a member of any superannuation
fund
that we administer unless the member consents to the collection or unless the
collection is required by law.
Our policies on the management of personal information, as expressed in this
document, are freely available to anyone who requests them. This document is
accessible on our web site www.mercer.com.au
and can also be requested by contacting us by phone, e-mail or in writing.
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