Help

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Which Members' accounts can be accessed online?

Only details for current members will be accessible online. Once a member has closed their smartMonday account their details will no longer be available through this service.

If you have any questions, please call Customer Service on 1300 880 588 (7:00am to 7:00pm Sydney time Monday to Friday) for assistance.

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How Do I Get Help?

For assistance with account details, please call:

Customer Service on 1300 880 588 (7:00am to 7:00pm Sydney time Monday to Friday).

Please remember to have your Adviser Code ready to help us answer your call quickly.

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What browser do I need?

To run the Adviser Services Website, you will need one of the following browsers:

  • Microsoft Internet Explorer 11
  • Microsoft Edge
  • Google Chrome
  • Mozilla Firefox
  • Apple Safari
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What if my browser is out of date?

You can download the latest version of the above browsers from the website links below by following the instructions on their websites: